Refund Policy

Thank you for shopping at ONISO.

Please note that all sales are final.
Once an order has been placed and the product has been sold, it cannot be returned, exchanged, or refunded.

No Returns & No Refunds

We do not accept returns or provide refunds for any reason, including but not limited to:

• Change of mind

• Wrong item ordered

• Size, color, or model preference

• Dissatisfaction after purchase

Before placing an order, please make sure that all details are correct, including product type, quantity, and shipping information.

Damaged or Incorrect Items

If you receive a product that is:

• Damaged during shipping, or

• Incorrect (wrong item sent)

Please contact us within 48 hours of receiving your order and provide clear photos or videos as proof. We will review the case and arrange a replacement if the issue is confirmed.

Contact Us

If you have any questions about this policy, please contact our customer support team.